Chat with us, powered by LiveChat

Why Our Service

When you purchase your insurance through one of our 90 locations, you have put your trust in one of BC’s largest network of Insurance Brokers. Our offices are contracted to sell the products of Canada’s largest and most reputable insurance companies. Furthermore, our staff is licensed and trained to carefully comb through the fine print of your insurance policy in order to make sure no important detail gets overlooked. This comes in especially handy when comparing complicated terms, conditions, benefits, and exclusions across a number of different insurance policies.

Nowadays, there are numerous ways to purchase your insurance. If your insurance needs are simple in nature, we have a number of online products that you can purchase entirely online without the involvement of one of our insurance advisors. However, if your insurance needs are more complex, there are good reasons to use one of our insurance Broker’s expertise to help you make the best-informed decisions.

why-our-service
Our Promise to You

Each and every one of our insurance Brokers works on the principle of utmost good faith. That means each party who enters into a contract of insurance has a legal obligation to disclose all material and relevant information to each other before the commencement of the contract. Our licensed professionals will put your interests first, before those of the insurance companies we deal with. Buying from one of our Brokers means you can buy with confidence knowing that the recommended coverage is right for your particular needs.  Our Broker’s advice is independent of any insurance company, so our recommendations are always in the best interests of you, our client.

We Offer Personal Advice

First and foremost, each of our insurance Brokers acts as your personal advisor for all your insurance matters. Our team works for you, and not the insurance company, to make sure your possessions, your business, and your family are properly protected. In the unfortunate event of a claim, our insurance advisors will guide you through the entire claims process, helping to ensure a smooth and fair settlement by your insurance company.

When it comes to your individual insurance needs, our team also provides expert, unbiased advice. Rather than being focused on selling you something, our insurance Brokers ensure that your interests come first.

We Offer Choice

We represent more than 50 different insurance companies across Canada and around the world. Given the size of our Network, each of our offices has access to a wide selection of some of the best insurance products; most of which are not sold directly to the general public. Once our licensed insurance Brokers have properly assessed your insurance needs, their next step is to do the shopping for you, in order to find you the best coverage at the most competitive price.

We Employ Trained Professionals

Our Brokers offer a wealth of knowledge on all elements of insurance and overall preparedness. Each of our Brokers is trained to ensure that our clients receive all applicable discounts they are eligible for on the insurance they buy. Our agents are also experienced, risk assessment professionals, trained to properly protect you and your family’s interests with respect to Auto, Home and Business coverage. InsureBC prides itself on ongoing professional education and we encourage our Brokers to continue learning about new products, coverage, and wordings on an ongoing basis to ensure our clients always receive the most up-to-date information regarding their insurance.

We Advocate on your Behalf

If any of our clients have to file a claim following an unfortunate event, we are there to ensure that our clients receive a fair and prompt payment and to ensure that the principle of indemnity is followed. In the unlikely event of a dispute regarding coverages or claim acceptance, our Brokers will act as your advocate with the insurance company. Experience and countless examples have illustrated that our Broker’s knowledge and relationships with the insurers can often help settle a disputed claim.

We Operate on the basis of Transparency

Did you know that it actually doesn’t cost you any extra to use the services of one of our licensed Brokers? That’s correct – the advice we offer is free of charge to our clients. Our offices are paid a fee by the insurance company we place your business with, and there is absolutely no financial incentive for them to pick one insurance company over another. In the spirit of transparency, our Brokers are happy to discuss the remuneration piece with you should you have any questions.

We Offer Flexible Communication

Many people prefer to have in-person conversations with one of our Brokers to discuss coverages, product availability and eventual insurance choices with them. In today’s age, our offices ensure that your dealings with one of our Brokers can take place in whatever method you are most comfortable with, or whatever method that fits your busy lifestyle. When you prefer to communicate with us over the phone, via email or through our website, we are here for you.